Frequently Asked Question

Setting up MFA for SonicWall VPN (Remote Access)
Last Updated 8 months ago

Please follow the steps below to setup your account for MFA (Multi Factor Authentication).

Requirements for Setup
- Computer with Internet access.
- Smartphone
- Your VPN Username & Password

Instructions

  1. Open your browser and open the following web site depending on your current location.
    1. Outside Jordan Offices: https://vpn.jordanmanufacturing.com:4433/
    2. Within Jordan Offices: https://192.168.168.2:4433
  2. If you are presented with a warning it is safe to proceed.
    1. Click “Advanced”
    2. Click “Proceed to ##.##.##.## (unsafe)"

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  3. Once on the SonicWall Virtual Office login using your VPN credentials. These are separate credentials from your computer login that were e-mailed to you when remote access was enabled for your user. If you do not have these credentials, please reach out to IT to obtain them.

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  4. Upon logging in you should be presented with a window to enable your “2FA Code”.
    1. Make note of your emergency scratch code. This is used in case you ever need to login without your mobile device.
    2. On your smartphone you will need Google Authenticator installed. (Note: A Google account is not required to use Google Authenticator.) Open the app store on your phone and search for “Google Authenticator” or use the links below.
      1. Google Authenticator (Android | iPhone)
    3. Once you have finished the setup of Google Authenticator on your phone open the app and click the + in the bottom right and choose “Scan a QR code”.
      1. Scan the QR code that is being displayed on your SonicWall Virtual Office with your phone.
    4. Now see a new entry on the Authenticator app. This rolling code will be required each time you sign in for Remote Access using either the Virtual Office or the NetExtender application.

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