Frequently Asked Question

Secure Printing or Private Print to Kyocera TASKalfa 5501i MFD
Last Updated 2 years ago

The Secure Printing or Private Print feature allows you to send a print job to a shared or publicly located Kyocera Multifunction printer/copier and hold the job in the printer's memory until you enter an access code to print or delete the document.

The first section of this article relates to a one-time instance of secure printing for a single document.

A later section explains how to make secure printing the default setting for everything you print.

Sending a Document to the Printer

Open the document on your computer or device and initiate the print process (e.g. from Microsoft Office programs, select File then Print). From some devices or web pages, you may also need to click to interact with the Print/System Dialogue page and choose Printing Preferences.

The Print dialog window opens. Click the Printer Properties link.

  1. In the Printer Properties window, select the Job tab.
  2. Click to check the Job Storage box to enable the feature, then click Private Print.
  3. Type a unique four-digit access code in the space provided.
  4. Click OK.
  5. Select Print to send and hold the job at the printer.

Retrieving Your Print Job(s) from the Kyocera Multifunction Printer

  1. Go to the printer/copier's control panel and press the Home button.
  2. Choose the Job Box tab on the touch screen.
  3. Highlight the Private Print/Stored Job folder then touch Open.
  4. Select your username then touch Open.

Selecting and Printing Your Documents

  1. Select/mark the check box(es) next to the appropriate job(s) then touch Print. Note: You can also delete jobs from here.
  2. When prompted, type in your four-digit access code/password.
  3. Indicate the number of copies to print, using either the plus/minus selectors on the touch screen or number buttons on the control panel.
  4. Touch Start Print.
  5. The screen displays Accepted and your print jobs are released and removed from the Job Box.
  6. To return the multifunction printer back to a ready state for other team members, press the Reset button followed by the Copy button.

Tips and Troubleshooting

  • Once you have used this Secure Printing feature, you may find that all your print jobs are held at the printer and require an access code. You can turn off this feature by following the steps in the "Sending Your Document to the Printer" section above and unchecking Job Storage.
  • If you accidentally send a job to print and forget to enter a unique access code, try using the default code of four zeroes (0000) to print or delete your job.

Make Secure Printing Your Default Setting

  • Click the Windows Start icon and select the gear (Settings) icon.
  • Click on Devices and then Printers and scanners
  • Locate the printer you typically send jobs to and click to select and then click Manage.
  • Choose Printing Preferences.
  • From the menu categories, click the Job tab
  • Click the box for Job Storage (e-MPS).
  • From the drop down or check box options, select Private Print
    • From here you can choose to have the box checked to Prompt for Access code, which means each time you print you will be asked to enter the code you want to use when you retrieve your job from the printer. -or-
    • Or you can uncheck the box to Prompt for Access Code then enter your code into the Specify Access Code field. Now, this code will be used each time you send a job and retrieve it from the printer.
  • Click OK to save your settings.
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